Hi, I'm Puneet Kundal
A Financial Professional, Ensuring Accurate Transactions
Banking and customer service professional experienced in high-volume transaction processing, POS systems, and regulatory compliance. Skilled in delivering efficient service while maintaining accuracy and operational consistency.
About Me
Financial Accuracy & Operational Excellence
Detail-oriented professional with experience in financial transaction processing, CRM systems, and customer service operations. Proven ability to handle high-volume tasks with precision while ensuring compliance with regulatory standards.
Skilled in optimizing workflows, resolving customer and technical issues, and improving operational efficiency through structured processes and data-driven decision-making.
Transaction Processing
Process 200+ daily transactions with 100% accuracy, ensuring secure and efficient financial operations.
Customer Support & Resolution
Compliance & Operations
My Experience
The Journey Of My Design Experience
Tim Hortons | Jan 2024 – Present
Customer Service Associate
Executed 200+ daily POS transactions with 100% accuracy while improving processing efficiency by 15%. Managed inventory, ensured compliance with safety standards, and optimized workflows to enhance service delivery.
Horizon Support Solution | Jan 2024 – Aug 2024
Customer Service Representative
Managed 80+ daily client inquiries with a 95% resolution rate. Maintained CRM records, ensured compliance with regulations, and improved customer satisfaction through structured problem-solving.
My Project
Take a Look At My
Work Highlights
High-Volume Transaction Processing
Executed 200+ daily POS transactions with 100% accuracy, optimizing processing speed and ensuring secure financial operations in a fast-paced environment.
BankingMy Education
The Path Of My Educational Growth
Diploma in Business Program
Algonquin College, Ottawa, Canada
Focused on business operations, financial systems, and customer service management with practical exposure to real-world applications.